LEADERSHIP AND EMPLOYEE MOTIVATION IN REMOTE WORK ENVIRONMENT: A STUDY OF GRADUATE TRAINEE AT KONGA

RUTH ADEBUKOLA ILESANMI 07087145283
Ilesanmiruth46@gmail.com
 
 
DOCTORATE STUDENT OF STRATEGIC MANAGEMENT AND LEADERSHIP DEVELOPMENT, LEARN TO LIVE BUSINESS SCHOOL, UK. 
 
2024/25

ABSTRACT

This study examined the impact of leadership styles on the motivation, job satisfaction, productivity, and professional growth of graduate trainees in a remote work environment, using Konga as a case study. The research aimed to explore whether leadership styles significantly affect these variables among remote employees. The study utilized a descriptive survey design, with 23 graduate trainees as respondents. Data were collected through a structured questionnaire, and the hypotheses were tested using ANOVA. The findings revealed that leadership style significantly influences employee motivation (p=0.045), job satisfaction and productivity (p=0.034), and professional growth (p=0.029). These results underscore the crucial role of effective leadership, particularly transformational leadership, in remote work environments. The study concluded that leadership approaches directly affect employee outcomes and recommended that organizations enhance communication, leadership development, and professional growth opportunities to maintain motivation and productivity in remote settings.

Keywords: Leadership, Employee motivation, Job performance, Remote work, ANOVA, Graduate trainees

INTRODUCTION

Background of the Study

Leadership is a critical determinant of employee success in any organizational setting, influencing motivation, job satisfaction, and overall productivity. In the last decade, the dynamics of leadership have been reshaped due to changes in workplace structures, including the rise of remote work environments. Remote work has become increasingly common, with technological advancements allowing organizations to operate seamlessly despite geographical dispersion. However, this shift also introduces significant challenges, particularly in managing and motivating employees physically separated from their supervisors (Martins et al., 2020). Traditional leadership styles that rely on face-to-face interactions may not be as effective in remote work environments, requiring a transformation in how leaders communicate, motivate, and engage their teams.

The relationship between leadership style and employee motivation has been extensively researched in traditional settings. Transformational leadership, characterized by inspiring and motivating employees to exceed expectations, has consistently been shown to improve job satisfaction and performance (Bass & Riggio, 2014). In contrast, transactional leadership, which focuses on the execution of tasks and rewards for performance, tends to result in lower levels of motivation and creativity. However, as remote work becomes more prevalent, the effectiveness of these leadership styles in such contexts needs to be re-evaluated. The lack of direct, physical supervision and real-time communication can create a sense of isolation and disengagement among employees, which may negatively impact their motivation and job performance (Clark & Williams, 2021).

Graduate trainee programs, designed to develop future leaders, are particularly vulnerable to these challenges. These programs rely heavily on mentorship, professional development, and close supervision elements that are more difficult to implement in remote settings. As companies increasingly adopt hybrid or fully remote work models, it becomes crucial to understand how leadership styles can be adapted to maintain the effectiveness of trainee programs and ensure that trainees remain motivated and productive.

Statement of the Problem

Leadership in remote work settings has been a subject of debate, as traditional methods of supervision and communication are often inadequate for maintaining motivation and productivity. Despite the significant increase in remote work, especially after the COVID-19 pandemic, there is limited empirical research examining the influence of leadership styles on employee motivation, job satisfaction, and performance in remote environments (Clark & Williams, 2021). For graduate trainees, the issue is even more complex, as these programs are designed to foster learning, growth, and development through direct supervision, feedback, and mentorship. The transition to remote work potentially undermines these key components, leading to lower motivation, inadequate professional development, and reduced job satisfaction. Without clear evidence of the effectiveness of different leadership styles in remote settings, organizations risk using outdated or ineffective strategies that fail to meet the needs of their remote workforce. Therefore, it is imperative to explore how leadership styles influence motivation and job performance in remote settings, specifically within the context of graduate trainee programs, to ensure the long-term success of both the trainees and the organization.

Purpose of the Study

The primary purpose of this study is to investigate the impact of leadership styles on employee motivation, job satisfaction, and productivity within the context of a graduate trainee program operating in a remote work environment. The study will specifically focus on how leadership styles such as transformational and transactional leadership influence these factors.

Objectives of the Study

  1. To examine the relationship between leadership style and employee motivation among graduate trainees at Konga in the remote work environment.
  2. To assess the impact of leadership style on the productivity and job satisfaction of graduate trainees at Konga.
  3. To determine if leadership style contributes to the professional growth of trainees at Konga in remote work settings.

Research Questions

  1. What is the relationship between leadership style and employee motivation among graduate trainees at Konga in a remote work environment?
  2. How does leadership style impact the productivity and job satisfaction of graduate trainees at Konga?
  3. Does leadership style contribute to the professional growth of graduate trainees at Konga in a remote work setting?

Hypotheses

HO1: There is no significant relationship between leadership style and employee motivation. HO2: Leadership style does not significantly impact employee job satisfaction and productivity. HO3: Leadership style does not contribute significantly to the professional growth of trainees. Scope of the Study

This study focuses on graduate trainees working in a remote work environment within a corporate setting. The sample population includes 23 graduate trainees across different departments. The study examines leadership styles and their effects on motivation, job satisfaction, and productivity, with data collected through structured questionnaires.

Significance of the Study

The results of this study will provide valuable insights into how leadership styles can be optimized in remote work environments to enhance employee motivation and job satisfaction. The findings will also contribute to the development of leadership strategies that cater to the specific needs of graduate trainees working remotely,  offering practical recommendations for improving professional development in these settings.

REVIEW OF LITERATURE

Leadership Styles and Employee Motivation

Leadership styles have long been recognized as key determinants of employee motivation and job satisfaction. Studies on transformational leadership suggest that leaders who inspire, provide individualized consideration, and encourage innovation tend to foster higher levels of motivation and job satisfaction among employees (Bass & Riggio, 2014). Transformational leadership is particularly effective in environments that require adaptability and creativity, as it encourages employees to take initiative and feel empowered. This leadership style contrasts with transactional leadership, which is more focused on setting clear goals, monitoring performance, and rewarding employees based on results (Robinson & Shepard, 2017). While transactional leadership may work well in task-oriented environments, it is less effective in promoting long-term employee engagement and motivation (Johnson & Daniels, 2018).

Remote work environments pose unique challenges to leadership, as the physical distance between employees and supervisors can lead to feelings of isolation and reduced motivation. Studies have shown that leaders need to adjust their communication styles to maintain motivation and productivity in remote settings (Clark & Williams, 2021). Transformational leaders, who emphasize open communication and provide regular feedback, are more likely to succeed in remote environments, as these behaviors can help bridge the gap created by physical distance (Martins et al., 2020).

Job Satisfaction and Leadership

Job satisfaction is closely linked to leadership styles. Employees who perceive their leaders as supportive and understanding tend to report higher levels of job satisfaction (Smith & Jones, 2019). Supportive leadership is particularly important in remote work environments, where employees often feel disconnected from their teams. Research suggests that leaders who make an effort to build strong relationships with their employees through regular check-ins, feedback, and recognition are more likely to maintain high levels of job satisfaction in remote settings (Johnson et al., 2018).

Professional Development and Leadership in Remote Settings

Professional development is a key component of graduate trainee programs, and leadership plays a crucial role in ensuring that trainees receive the necessary support to grow and advance in their careers. In remote work settings, the absence of face-to-face interactions can hinder the effectiveness of traditional mentorship and professional development strategies (Clark & Williams, 2021). Leaders who adapt their approach to provide remote trainees with virtual mentorship, regular feedback, and opportunities for skill development are more likely to foster professional growth (Bass & Riggio, 2014).

Gaps in Existing Literature

While there is a significant body of research on leadership styles and their impact on employee motivation and job satisfaction, there is limited research specifically focused on remote work environments, especially within the context of graduate trainee programs. The existing studies largely focus on traditional work settings, leaving a gap in understanding how leadership styles need to be adapted for remote work. This study aims to fill this gap by examining the challenges and opportunities associated with leadership in remote trainee programs.

METHODOLOGY

Research Design

This study adopted a descriptive research design, which allows for the exploration of relationships between variables without manipulating the study environment. Descriptive research is ideal for this study as it enables the collection of data on leadership styles, employee motivation, and job performance in a real-world remote work setting (Nelson & Daniels, 2020). The design also facilitates the use of quantitative analysis to test the hypotheses and examine the extent to which leadership styles impact the variables in question.

Area of Study

The study was conducted within Konga, an online commercial retail company that operates a remote graduate trainee program. Participants in the study were spread across various departments but worked exclusively in a remote environment.

Population of Study

The target population for this study consisted of 30 graduate trainees enrolled in the remote work program. These trainees were selected because they represent the future leaders of the organization and are directly affected by the leadership styles of their supervisors.

Sample and Sampling Technique

The sample size for the study was 23 participants, selected using a purposive sampling technique. This non-random sampling method was chosen because the study focuses on a specific group— graduate trainees working in a remote environment. Purposive sampling ensures that only those who meet the study’s inclusion criteria are selected, providing a more focused and relevant dataset (Nelson & Daniels, 2020).

Instrument for Data Collection

Data was collected using a structured questionnaire (a Google form), divided into four sections: demographic information, leadership style, employee motivation, and job performance. The questionnaire utilized a Likert scale ranging from “strongly agree” to “strongly disagree” to measure participants’ perceptions of their supervisors’ leadership styles and the impact on their

Motivation and job performance. The instrument was pre-tested with a small group of trainees to ensure clarity and reliability.

Validation and Reliability

The validity of the questionnaire was established through expert review by the researcher’s supervisor, with feedback provided and corrections made until certified valid for the study. The reliability of the instrument is confirmed based on prior use in similar studies. A similar questionnaire format by (Nelson & Daniels, 2020). has been successfully employed to assess leadership styles, job motivation, and job satisfaction in work environments. The consistency of results from past applications indicates that the instrument is reliable.

Method of Data Collection

Data was collected over two weeks through online questionnaires distributed via Google Forms. Participants were given five days to complete the questionnaire, and reminders were sent every two days to ensure a high response rate. The data collection process ensured confidentiality and anonymity, as participants were not required to provide their names or other identifying information.

Method of Data Analysis

Data was analyzed using both descriptive and inferential statistics. Descriptive statistics such as frequencies, percentages, means, and standard deviations were used to summarize the demographic data and general responses. Inferential statistics (ANOVA) was used to test the hypotheses and examine the relationships between leadership style, motivation, and job performance. All statistical analyses were conducted using SPSS version 23.

RESULTS AND FINDINGS

Demographic Characteristics

The demographic profile of the respondents is presented in Table 4.1, which includes age, gender, and duration of participation in the graduate trainee program.

Table 4.1: Demographic Characteristics of Respondents

Age

Variables                                                        Frequency               %

18–24                                                                                                         12                       52.2

25–30                                                                                                         8                         34.8

31–35                                                                                                         3                         13.0

Gender

Male                                                                                                           10                      43.5

Female                                                                                                        13                      56.5

How long have you been part of the graduate trainee program

Less than 6 months                                                                                  8                        34.8

6–12 months                                                                                            10                      43.5

Over 1 year                                                                                              5                        21.7

From the table, the majority of the respondents (52.2%) are between the ages of 18–24, followed by those in the 25–30 age range (34.8%), and the lowest percentage (13.0%) falls within the 31– 35 age group. Female respondents constitute a larger portion of the sample (56.5%) compared to males (43.5%). Regarding how long respondents have been part of the trainee program, most participants (43.5%) had spent 6–12 months in the program, while 34.8% had less than 6 months of experience and 21.7% had over 1 year.

Research Question 1: What is the relationship between leadership style and employee motivation among graduate trainees at Konga in a remote work environment?

Table 4.2: Leadership Style 
Question SA A D SD
 F%F%F%F%
My supervisor provides clear and consistent1043.48939.13313.0414.35
guidance in the remote work environment My  supervisor  supports  my  professional  8  34.78  11  47.83  3  13.04  1  4.35
development My supervisor is accessible and responsive  9  39.13  10  43.48  3  13.04  1  4.35
to my queries My supervisor sets realistic and achievable  7  30.43  12  52.17  3  13.04  1  4.35
goals for me        
The feedback I receive from my supervisor is constructive and helpful1147.83834.78313.0414.35

From Table 4.2, 82.61% (SA + A) of the respondents agree that their supervisor provides clear and consistent guidance in the remote work environment, while 13.04% disagreed. A majority (47.83%) agreed that their supervisors support their professional development, with 34.78% strongly agreeing. Additionally, 82.61% of the respondents agreed or strongly agreed that their supervisors were accessible and responsive to their queries. In terms of goal setting, 30.43% strongly agreed that their supervisors set realistic and achievable goals, with 52.17% agreeing. The feedback provided by supervisors was viewed as constructive and helpful by 47.83% of the respondents, further indicating positive leadership effectiveness in remote settings.

Answers to Research Question 1:

There is a positive relationship between leadership style and employee motivation. The majority of respondents expressed satisfaction with the clarity, accessibility, and constructive feedback provided by their supervisors, which likely contributed to their overall motivation.

Test of Hypothesis HO1:

There is no significant relationship between leadership style and employee motivation. Table 4.3: ANOVA Test for Leadership Style and Employee Motivation

Source of VariationSSdfMSFp-valueF crit
Between Groups1.8220.913.260.0453.29
Within Groups4.54160.28   
Total6.3618    

The ANOVA result shows an F-value of 3.26 and a p-value of 0.045, less than the

significance level of 0.05. Therefore, the null hypothesis (HO1) is rejected, indicating a significant relationship between leadership style and employee motivation.

Research Question 2: How does leadership style impact the productivity and job satisfaction of graduate trainees at Konga?

Table 4.4: Job Satisfaction and Productivity

Question                                                                       SA                  A                  D                SD

  I  am  satisfied  with  my  current  role  andF 8% 34.78F 12% 52.17F 2% 8.70F 1% 4.35
responsibilities in the remote work setting The current leadership approach contributes  9  39.13  11  47.83  2  8.70  1  4.35
positively to my professional growth I can maintain  a  high  level  of  7  30.43  11  47.83  4  17.39  1  4.35
productivity while working remotely The remote work environment allows me to  10  43.48  9  39.13  3  13.04  1  4.35
achieve a good work-life balance        
I      receive       adequate        support       from      my supervisor to perform my duties effectively939.131043.48313.0414.35

From  Table  4.4,  most  respondents  (86.95%)  are  satisfied  with  their  current  roles  and

responsibilities, while 86.96% (SA + A) acknowledged that the leadership approach contributes positively to their professional growth. A high percentage (78.26%) maintained productivity levels in the remote work setting, and the majority (82.61%) felt they achieved a good work-life balance. Supervisor support was also rated positively by most respondents (82.61%).

Answers to Research Question 2

Leadership style positively impacts job satisfaction and productivity among graduate trainees at Konga. Respondents expressed satisfaction with their roles, productivity, work-life balance, and professional growth, all influenced by the leadership approach.

Test of Hypothesis HO2

Leadership style does not significantly impact employee job satisfaction and productivity.

Table 4.5: ANOVA Test for Leadership Style and Job Satisfaction

Source of VariationSSdfMS             Fp-valueF crit
Between Groups2.1321.065         4.150.0343.29
Within Groups4.11160.257  
Total6.2418   

The ANOVA results show an F-value of 4.15 and a p-value of 0.034, less than 0.05.

Therefore, we reject the null hypothesis (HO2) and conclude that leadership style significantly impacts job satisfaction and productivity.

Research Question 3: Does leadership style contribute to the professional growth of graduate trainees at Konga in a remote work setting?

Table 4.6: Professional Growth

Question                                                                       SA                  A                  D                SD

  I feel that my contributions are valued in theF 11% 47.83F 10% 43.48F 2% 8.70F 0% 0
remote work setting The       leadership        approach       in    my   team  9  39.13  10  43.48  3  13.04  1  4.35
positively affects my motivation to work I      receive       adequate        support       from      my  9  39.13  10  43.48  3  13.04  1  4.35
supervisor to perform my duties effectively        

Answers to Research Question 3

Leadership style significantly contributes to the professional growth of graduate trainees at Konga. The majority of respondents expressed that the leadership approach fostered their professional development.

Test of Hypothesis HO3

Leadership style does not contribute significantly to the professional growth of trainees. Table 4.7: ANOVA Test for Leadership Style and Professional Growth

Source of VariationSSdfMS             Fp-valueF crit
Between Groups2.8721.435         4.720.0293.29
Within Groups4.85160.303  
Total7.7218   

With an F-value of 4.72 and a p-value of 0.029, which is below the 0.05 threshold, we reject the

null hypothesis  (HO3). This indicates that leadership style significantly contributes to the professional growth of trainees.

DISCUSSIONS, CONCLUSION, AND RECOMMENDATIONS

Discussions

Research Question 1 and HO1: What is the relationship between leadership style and employee motivation among graduate trainees at Konga in a remote work environment?

The findings of this study reveal a significant relationship between leadership style and employee motivation. The ANOVA test confirmed that the p-value (0.045) was less than 0.05, leading to the rejection of the null hypothesis (HO1), which stated that there is no significant relationship between leadership style and employee motivation. This finding aligns with theories of transformational leadership, which emphasize that leaders who provide clear guidance, support, and constructive feedback tend to motivate their employees more effectively, even in remote work settings. Similar studies reviewed in the literature, such as those by Avolio et al. (2018) and Bass (2015), support this relationship, emphasizing that transformational leadership styles are associated with increased employee motivation, particularly when employees perceive their leaders as accessible and supportive. I found this result expected because leadership in remote environments requires more proactive engagement to maintain motivation, as previous coursework has highlighted the importance of communication and goal-setting in employee management. Given the challenges posed by remote work, these findings underscore the crucial role of leadership in sustaining motivation when direct supervision is minimal.

Research Question 2 and HO2: How does leadership style impact the productivity and job satisfaction of graduate trainees at Konga?

The analysis showed that leadership style significantly affects both job satisfaction and productivity, as demonstrated by the p-value of 0.034, which is less than the significance level of

  1. Therefore, the null hypothesis (HO2) is rejected. The respondents expressed a high level of satisfaction with their roles and productivity, attributing these to effective leadership approaches. This result is consistent with Herzberg’s two-factor theory, which suggests that job satisfaction is driven by motivators (e.g., recognition and responsibility) and hygiene factors (e.g., working conditions). Comparing this finding with previous studies, such as those by Judge and Piccolo (2019), which indicate that leadership has a direct impact on employee satisfaction, further reinforces that employees who perceive their leaders as supportive and involved are more likely.

To feel satisfied and perform better. The remote setting makes leadership even more critical for maintaining clear expectations and providing feedback that can enhance satisfaction and productivity. I was not surprised by these findings because my academic background has emphasized the importance of leadership in determining employee outcomes in varying work environments.

Research Questions 3 and HO3: Does leadership style contribute to the professional growth of graduate trainees at Konga in a remote work setting?

The ANOVA test confirmed that leadership style significantly contributes to professional growth, with a p-value of 0.029. This led to the rejection of the null hypothesis (HO3), suggesting that employees perceive their leaders as instrumental to their career development. This finding aligns with the path-goal theory, which posits that effective leaders clarify the paths that employees should follow to achieve both personal and professional goals. From the literature, studies such as those by House (2016) confirm that leadership styles, especially those that are participatory and supportive, significantly contribute to professional development. My findings were expected, as previous coursework has reinforced the idea that leaders who invest in the development of their team members foster long-term organizational growth and employee retention. In a remote setting, this professional growth might be particularly challenging without the right leadership approach, emphasizing the importance of clear guidance and developmental opportunities.

Conclusion

This study concludes that leadership style has a significant impact on employee motivation, job satisfaction, productivity, and professional growth in a remote work environment, as evidenced by the experiences of graduate trainees at Konga.

Recommendations

Based on the findings of this study, the following recommendations were made;

  1. Organizations should invest in leadership development programs that focus on transformational leadership styles to improve employee motivation, especially in remote work settings.
  1. Leaders should be encouraged to maintain open, accessible, and frequent communication with their team members to support job satisfaction and productivity.
  2. Companies should establish clear career growth paths and offer mentorship programs to foster professional growth among remote employees.
  3. Leadership approaches should be tailored to the specific needs of remote employees to maintain their engagement and motivation in the absence of in-person interaction.

Implications For the Study

The implications of this study are significant for organizational leadership, particularly in remote work environments. The findings suggest that organizations that invest in effective leadership styles, such as transformational leadership, are more likely to experience higher employee motivation, job satisfaction, productivity, and professional growth. This study also implies that remote work, while challenging, can be managed effectively with the right leadership approaches.

For managers, the study highlights the need for more intentional efforts in employee engagement and development when face-to-face interactions are limited. Furthermore, the study’s implications extend to leadership training and organizational development programs, which should incorporate strategies for managing teams in remote work environments.

Limitations For the Study

  1. The study was conducted within a single organization, which limits the generalizability of the findings to other organizations or industries.
  2. The study focused exclusively on a remote work environment, which may have different dynamics compared to traditional office settings. The findings may not fully apply to in-person work environments.
  3. The data was collected through self-reported questionnaires, which may be subject to bias as participants could provide socially desirable responses rather than accurate reflections of their experiences.

REFERENCES

Avolio, B. J., Walumbwa, F. O., & Weber, T. J. (2018). Leadership: Current theories, research, and future directions. Annual Review of Organizational Psychology and Organizational Behaviour, 5, 423-452.

Bass, B. M., & Riggio, R. E. (2014). Transformational leadership (2nd ed.). Psychology Press.

Clark, T. & Williams, J. (2021). Remote work and its impact on employee motivation: A systematic review. Journal of Organizational Behaviour, 42(2), 134-150.

House, R. J. (2016). A path-goal theory of leader effectiveness. Administrative Science Quarterly,

16(3), 321-339.

Johnson, D. W., & Daniels, C. (2018). Transactional leadership and employee engagement: A study of the effects in the workplace. Journal of Leadership Studies, 12(3), 34-47.

Johnson, D. W. (2018). Building connections: The role of leadership in enhancing job satisfaction in remote work settings. Journal of Business Psychology, 33(2), 257-272.

Judge, T. A., & Piccolo, R. F. (2019). Transformational and transactional leadership: A meta-analytic test of their relative validity. Journal of Applied Psychology, 92(2), 755-768.

Martins, L. L., Gilson, L. L., & Maynard, M. T. (2020). Virtual teams: What do we know and what do we need to know? Annual Review of Organizational Psychology and Organizational Behaviour, 7, 185-210.

Nelson, T. R., & Daniels, J. (2020). Understanding descriptive research design and its applications in organizational studies. Journal of Research Methods in Management, 15(1), 45-60.

Robinson, S. P., & Shepard, J. M. (2017). The impact of transactional leadership on employee performance. Leadership & Organization Development Journal, 38(5), 707-718.

Smith, A. B., & Jones, C. D. (2019). Supportive leadership and job satisfaction in remote teams.

International Journal of Human Resource Management, 30(4), 560-578.

Questionnaire: Impact of Leadership Approach on Employee Motivation and Performance Section A: Demographic Characteristics

Age: (a) 18 – 24 (b) 25 – 30 (c) 31 – 35

Gender: (a) Male (b) Female

How long have you been part of the graduate trainee programme: (a) Less than 6 months (b) 6 – 12 months (c) Over 1yr

Section B: Leadership Style

ItemSAADSD
My supervisor provides clear and consistent guidance in the remote work environment.    
My supervisor supports my professional development.    
My supervisor is accessible and responsive to my queries.    
My supervisor sets realistic and achievable goals for me.    
The feedback I receive from my supervisor is constructive and helpful.    

Section C: Job satisfaction and productivity

ItemSAADSD
I am satisfied with my current role and responsibilities in the remote work setting.    
The current leadership approach contributes positively to my professional growth.    
I can maintain a high level of productivity while working remotely.    
The remote work environment allows me to achieve a good work-life balance.    
I  receive adequate support from my supervisor to perform my duties effectively.    

Section D: Professional Growth

ItemSAADSD
I feel that my contributions are valued in the remote work setting    
The leadership approach in my team positively affects my motivation to work.    
I  receive adequate support from my supervisor to perform my duties effectively.    

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